Am I eligible for a return?

Customers may return a product within 14 days. The 14-day period starts from the day the customer accepts the product.

Returned items will only be accepted in their original condition – unused, with original tags, labels, and packaging, if applicable.

We do not accept returns on swimwear and underwear.

How long does it take to receive the refund?

We will refund the amount to the same Bank / Credit Card / PayPal account used for the original payment. From January to September, refunds are processed within 7 business days after we receive the returned parcel. From October to December, processing may take up to 14 business days due to increased volume.